FAQ

  • Order Processing

    Orders are typically processed within 2-5 business days after purchase. During busy periods, processing times may run a little longer — we appreciate your patience.

  • Order Updates

    You'll receive tracking information once your order ships, so you can follow it from our facility to your front door.

  • Secure Checkout

    All payments are processed through a fully encrypted and secure checkout system. Your information is safe with us.

  • Damaged Orders

    If your order is damaged or incorrect, please contact me at thesundaybasketmail@gmail.com with your name, order number, and photos of the damage or incorrect item. We are happy to assist you!

  • Ship Time 

    Domestic orders are shipped via USPS and typically arrive within 4-5 business days. Please allow up to 21 days for international orders.

  • Delivery Estimates

    Please keep in mind that delivery estimates are just that — estimates. Carrier delays, weather, and other factors outside our control can occasionally affect arrival times. We'll always keep you in the loop if something comes up.

  • Refunds

    All sales are final. Since prints are made to order, we are unable to accept returns, exchanges, or cancellations.

  • Privacy

    Your data is only used for internal marketing purposes and will never be sold to outside sources.